FAQ
Frequently Asked Questions about Microcurrent, Devices, Skincare, and Aftercare
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Course of Treatment
Course of Treatment
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1.Do different treatments require different masks?
Yes, there are complementary masks designed for specific treatments. Using the appropriate mask in combination with the treatment can enhance the results and make the effects more noticeable.
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2.Is it necessary to follow the recommended treatment order?
The suggested treatment order is designed to gradually introduce microcurrent technology to the skin, especially for first-time users. It's a guideline to ensure a step-by-step approach. As you become more familiar with the device and your skin's response to different programs, you can adjust the order and duration of treatments based on your personal needs and preferences.
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Usage Time
Usage Time
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1. How long does it take to see results?
Most users begin to notice initial effects after a few sessions, such as improved skin firmness and elasticity. The results become more noticeable over time, including a more defined and refreshed facial contour
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2. How long does each session with the microcurrent beauty device take?
The duration of each session depends on your specific skincare needs and the treatment program. Typically, each session lasts between 10 to 30 minutes. It is recommended to follow the instructions in the product manual for the best results.
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3. How long will the results of the microcurrent beauty device last?
The effects are noticeable after just one session, with continued benefits accumulating over time for deep anti-aging results. You can observe changes in your facial and body contours, texture, and skin quality to assess the effects. The duration and extent of the results vary from person to person, depending on factors such as usage frequency, skincare routine, diet, and lifestyle. Consistent use helps maintain and enhance the results, so it's recommended to incorporate it into your daily skincare routine.
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Frequently Asked Questions
Frequently Asked Questions
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1. What is a microcurrent beauty device?
Microcurrent beauty devices are non-invasive treatments that use extremely low electrical currents (measured in microamperes, µA). The microcurrent helps "recharge" cells, enhancing the speed of blood and lymphatic flow within the vessels, and promoting local blood and lymph circulation. Through neuromuscular retraining, it strengthens muscle tone, lifting sagging and loose muscles. Additionally, it supports biochemical reactions within cells, enhancing tissue repair and regeneration capabilities.
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2. How does a microcurrent beauty device work?
A microcurrent beauty device delivers low-frequency, gentle electrical currents to the skin and muscles, stimulating cellular activity, boosting metabolism, and promoting the production of collagen and elastin. This helps improve skin firmness, reduce wrinkles, and enhance the overall facial contours.
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3. What are the benefits of using a microcurrent beauty device?
Benefits of using a microcurrent beauty device:
Enhancing skin firmness
Reducing fine lines and wrinkles
Improving facial contours
No side effects and no recovery time needed
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4. Is the microcurrent beauty device safe to use?
Yes, the microcurrent beauty device is safe. It uses non-invasive, low-level electrical currents that do not harm the skin. The product has undergone rigorous testing and has been certified for safety and effectiveness by experts, including approval from the U.S. FDA.
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5. Will there be any discomfort while using the microcurrent beauty device?
No, there should be no discomfort. The microcurrent beauty device is designed to provide a comfortable experience for users. The gentle current is not harmful and does not cause any discomfort, with no side effects.
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6. Which skin types are suitable for the microcurrent beauty device?
The microcurrent beauty device is suitable for all skin types, including dry, oily, combination, and sensitive skin. It is designed to cater to the specific needs of each skin type, ensuring safe and effective treatment.
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7. Does the microcurrent beauty device require specific skincare products?
It is recommended to use skincare products that are designed to complement the microcurrent beauty device, such as a conductive gel, to ensure optimal results and a better experience. These products help improve the conductivity of the current and enhance the overall effectiveness of the treatment.
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8.How can I purchase the microcurrent beauty device?
You can purchase the microcurrent beauty device through our official website. We offer a secure and convenient online shopping experience with various payment options available. Additionally, we provide global shipping, so you can easily receive our products no matter where you are.
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9. Is there an age limit for using the microcurrent beauty device?
The microcurrent beauty device is suitable for all age groups. Whether you are looking for preventive care for younger skin or repair and lifting for mature skin, it can benefit individuals across different age ranges.
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10. Can pregnant women use the microcurrent beauty device?
No, it is NOT recommended for pregnant women to use the microcurrent beauty device.
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11. Is the microcurrent beauty device suitable for men?
Yes, the microcurrent beauty device is suitable for all genders. Men can also benefit from its ability to tighten skin, reduce wrinkles, and improve overall skin appearance.
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12. Can I use the microcurrent beauty device alongside other skincare products?
Yes, you can. After using the microcurrent beauty device, you can apply cleansing and moisturizing products to keep your skin clean and hydrated. Additionally, you can continue using your regular skincare products after the microcurrent treatment to enhance and prolong the benefits.
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13. How do I choose the right microcurrent beauty device for me?
When selecting a microcurrent beauty device, it's important to consider your individual skin needs and skincare goals. You can refer to our product descriptions and customer reviews for guidance, or contact our customer service team for personalized recommendations.
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14. Does the microcurrent beauty device require professional technicians to operate?
The UIC-589 PRO, a professional salon-grade model, requires specialized techniques and is intended for use by trained professionals. Training services are provided by the China Technology Aesthetic Center headquarters.
In contrast, the UIC-189 and UIC-589 models are designed for home use, offering easy and convenient operation. These devices include user manuals with step-by-step instructions to help you achieve effective results.
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15. Will using a microcurrent beauty device cause dependency?
No, it will not. The microcurrent beauty device works by stimulating the skin's natural biochemical processes to improve skin condition. It does not create dependency on the device. Regular use can help maintain optimal results, but even if you stop using it, there will be no negative impact on your skin.
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16. How to identify genuine products from the original manufacturer?
Select the "Anti-Counterfeit Verification" option.
Enter the 20-digit anti-counterfeit code found on the back of the device.
This will allow you to confirm if the device is an authentic, original product.
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Warranty Repair
Warranty Repair
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1. Cleaning and Storage Instructions
Cleaning:
After using the device, turn off the power and unplug the power cord. Use a dampened tissue to wipe off any dirt from the screen. Do not rinse the device directly with water.
After using the mask, rinse it with water to remove any conductive gel. Once cleaned, let the mask air dry in a dry place.
Storage:
When not in use, turn off the device and unplug it. Store it properly in a safe location.
The mask can be periodically sanitized using a UV sterilizer box.
Avoid storing the device near ovens, heaters, bathrooms, high-temperature or humid environments, direct sunlight, or unstable areas.
Keep the device and its accessories out of reach of children.
Important Notes:
Do not use alcohol, paint thinners, gasoline, or nail polish remover to clean the device, as these could damage the product or cause cracks or discoloration in the components.
If the device is malfunctioning, refer to the troubleshooting section of the user manual (pages 15-16) to perform a check.
For other issues or abnormalities, please contact the product retailer for further assistance.
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2. Does the Microcurrent Beauty Device come with a warranty?
Yes, microcurrent devices come with a 1-year warranty starting from the date of purchase. This warranty covers the main unit of the device only. It does not cover accessories such as the aesthetic mask, conductive wires, self-adhesive electrode pads, power adapter, and other consumables.
The warranty is voided in cases of improper usage, drops, water or fire damage, or unauthorized disassembly.
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3. How often should the mask of the microcurrent beauty device be replaced?
The microcurrent beauty device and its accompanying aesthetic mask are designed to be durable and can last for an extended period with proper care. It is recommended to regularly check the condition of the mask and replace accessories such as conductive gel or conductive wires depending on their usage and wear.
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Operation Method
Operation Method
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1.Can the microcurrent beauty device be used on other parts of the body?
Yes, the microcurrent beauty device can be used on the entire body, including but not limited to the face. Before use, please be sure to refer to the user manual to ensure safety and optimal results.
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2.Is it necessary to follow the wiring order as outlined in the user manual?
Yes, each output channel corresponds to a pair of positive and negative electrodes, and the wiring positions are specifically designed to follow the muscle and lymphatic pathways, as well as the program's intended effects. For optimal results, it is highly recommended to follow the instructions in the user manual.
Wiring:
The positive and negative electrodes of the same conduction wire should not be used on opposite sides of the face. For example, do not use one electrode on the left side of the face and the other on the right side.
Similarly, do not use one electrode above the eye and the other below the eye.
Electrode probes (Operation rods):
Always use two electrode probes on the same side of the face simultaneously. Do not use one probe on the left side and another on the right side of the face.
Do not use one probe above the eye and another below the eye on opposite sides.
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Shipping Logistics
Shipping Logistics
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1. Shipping / Delivery
Currently, we offer international shipping to Taiwan, Hong Kong, Macau, Singapore, Indonesia, Thailand, South Korea, Japan, Canada, the United States, Australia, and other countries. For shipments to other regions, please feel free to contact us for further assistance.
Be sure to provide all shipping details:
Full name (in English)
Complete shipping address (in English)
The recipient’s full name must be written in English, with no abbreviations.
Ensure the correct postal code is included in the shipping address.
When placing an order, please select the correct region and provide accurate address and recipient details. If the information provided is incorrect and causes delivery issues, the buyer will be responsible for any additional costs or delays.
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2. Shipping and Delivery Time
For international orders, the shipping time is approximately 7-20 days. The actual delivery time will depend on the courier company and their delivery status.
For shipments to Hong Kong and Macau, if the package is not collected within 7 days of arrival, it will be automatically returned. The buyer will be responsible for any return shipping fees incurred.
Please note that shipping and delivery times may vary during peak holiday seasons or due to unforeseen circumstances beyond our control.
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3. Payment method:
For international orders, you can choose to pay via T/T (bank transfer) or PayPal for a one-time payment.
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4. International Shipping Fees
All product prices on our website include shipping costs. Transaction fees, exchange rates, and refund handling fees are subject to the policies of the issuing bank. For any questions, please contact your credit card issuing bank.
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5. Can I change the shipping address after placing an order?
Due to the complexity of international orders, once the order is completed, the shipping address and recipient details cannot be changed.
If you notice an address error before shipment, you must cancel the original order and place a new one. We apologize for any inconvenience.
If an address error is discovered after shipment, the delivery will be canceled, and the actual return shipping costs, customs duties, and storage fees will be deducted from the refund, with the remaining balance refunded to the original order.
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